Terms of Service

1. Who we are

Ravna is operated by Growthlab Ventures ApS, a Danish company registered in Copenhagen (“we”, “us”). Contact: info@bragiandco.com.

2. What this service is

Ravna is a compliance intelligence service that documents AI features in enterprise software and assesses them against regulatory frameworks, currently the EU AI Act and NIS2. It includes vendor findings, evidence sources, risk classifications, and tools to track your organisation’s exposure.

The service is a research tool, not legal advice. Our classifications reflect our independent reading of the applicable regulations based on publicly available vendor documentation. Your legal and compliance advisors should verify findings against your specific deployment, jurisdiction, and vendor configuration before making compliance decisions.

3. Accounts and organisations

Parts of the service require an account, created with email and password or Google sign-in. Accounts belong to organisations; organisation admins can invite members. You are responsible for the accuracy of information entered under your organisation and for keeping your credentials confidential. You may not share credentials or circumvent plan limits.

By creating an account you agree that we may use your email to operate your account and to send you service messages and occasional product and EU AI Act updates relevant to the service, as described in the Privacy Policy. You can unsubscribe from the product updates at any time, and broader marketing is sent only if you opt in.

4. Plans and payment

The public heatmap and methodology pages are free. Paid subscription plans (Professional, Enterprise) are announced on the pricing page. When paid plans launch, payments will be processed by Paddle.com Market Limited as Merchant of Record, which handles billing, VAT, and sales tax; refund requests are handled in cooperation with Paddle. Prices may change for future billing periods with prior notice.

5. Accuracy and limitations

We verify findings from publicly accessible vendor documentation. We do not have hands-on access to vendor admin consoles or tenants. Vendor features, default configurations, and compliance positions change over time; we re-verify findings on the cadence described on the methodology page but cannot guarantee real-time accuracy.

Every finding carries a confidence level and cited sources so you can calibrate reliance. If you believe a finding is inaccurate, use the corrections process described in Section 6; we aim to respond within ten business days.

We do not accept payment, sponsorship, or editorial input from any vendor covered by the service.

6. Corrections and complaints (notice and takedown)

We operate a good-faith notice-and-action process for anyone who believes content on Ravna is inaccurate or infringes their rights.

• Inaccuracy. Vendors and others can request a correction through our correction form (see also the For Vendors page). We review every submission, aim to respond within ten business days, and amend findings when the documentation supports it.
• Intellectual-property or other legal complaints. If you believe content infringes your copyright, trademark, or other rights, contact info@bragiandco.com with: (a) identification of the specific content and its location (URL); (b) the basis of your complaint; (c) your contact details; and (d) for copyright claims, a statement that you have a good-faith belief the use is unauthorised and that you are the rights-holder or authorised to act on their behalf.

We review complaints promptly and will remove, amend, or annotate content where warranted. We may decline requests that are unfounded, but our default is to correct the record rather than defend an error.

7. Intellectual property

The service, including its methodology, classifications, evidence structure, and presentation, is the intellectual property of Growthlab Ventures ApS. You may use the service and its outputs for your organisation’s internal compliance purposes. You may not redistribute, resell, scrape, or republish the service or substantial portions of its content without written permission.

8. Acceptable use

You may not use the service to misrepresent vendors, submit knowingly false corrections, probe or disrupt the service’s infrastructure, or access data belonging to other organisations.

9. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages — including loss of profits, regulatory fines, or compliance failures — arising from use of the service. Our total liability for any claim shall not exceed the amount you paid for the service in the twelve months preceding the claim.

10. Governing law

These terms are governed by the laws of Denmark, and disputes shall be resolved in the courts of Copenhagen, Denmark. Nothing in these terms limits any mandatory rights you have under applicable consumer-protection law.

11. Changes to these terms

We may update these terms. Material changes will be communicated by email to account holders. Continued use of the service after changes take effect constitutes acceptance.