crm · EU AI Act
HubSpot
Ravna tracks 3 AI features shipped by HubSpot, 1 on by default. Classifications are independent interpretations of public documentation, dated and sourced.
| AI feature | Risk | Default state | Confidence | Assessed |
|---|---|---|---|---|
Predictive Lead Scoring ML-predicted likelihood of contact converting to customer | yellow | On when feature licensed | verified | — |
Breeze AI Agent Autonomous customer-facing AI chatbot for sales, service, and marketing | yellow | Opt-in | verified | — |
Breeze Copilot AI writing, summarization, and data enrichment across CRM | yellow | On by default | verified | — |
Classifications are Ravna’s independent interpretation of public vendor documentation — an opinion, not a statement of fact, not legal advice, and not a determination that HubSpot or any deployer is non-compliant. HubSpot and related marks are the property of their respective owners, used for identification and commentary only; Ravna is not affiliated with or endorsed by HubSpot. Represent HubSpot? Request a correction — we respond within 10 days. See the full disclaimer.