crm · EU AI Act
Salesforce Sales Cloud
Ravna tracks 2 AI features shipped by Salesforce Sales Cloud. Classifications are independent interpretations of public documentation, dated and sourced.
| AI feature | Risk | Default state | Confidence | Assessed |
|---|---|---|---|---|
Einstein Lead Scoring ML-predicted lead conversion probability | yellow | Opt-in | verified | — |
Einstein Opportunity Insights Deal risk and next-step predictions | yellow | Opt-in | verified | — |
Classifications are Ravna’s independent interpretation of public vendor documentation — an opinion, not a statement of fact, not legal advice, and not a determination that Salesforce Sales Cloud or any deployer is non-compliant. Salesforce Sales Cloud and related marks are the property of their respective owners, used for identification and commentary only; Ravna is not affiliated with or endorsed by Salesforce Sales Cloud. Represent Salesforce Sales Cloud? Request a correction — we respond within 10 days. See the full disclaimer.